Managing Your Payment Methods

You can manage your saved payment methods directly within your ParkingPass portal at any time. This includes adding a new payment method, setting a default option, or removing an existing one.

Steps

1. Log in to your ParkingPass account.

2. Select Payment System from the main navigation menu.

3. Click Manage Payment Methods to view your saved options.

Add a New Payment Method

1. Click Add New Payment Method.

2. Enter your credit/debit card or bank account details as prompted.

3. Select Submit to securely save the method to your account.

Set a Default Payment Method

If you have multiple saved payment methods:

• Locate the method you prefer to use.

• Select Set as Default.

Your default payment method will automatically be used for future eligible payments.

Remove a Payment Method

To remove a saved payment method:

• Locate the payment method in your list.

• Click Remove.

💡 Tip: If changes don’t appear immediately, refresh the page or sign out and back in.

Important Notes

• Payment options may vary depending on your property’s configuration.

• ParkingPass does not store your credit card or bank account information. All payment details are securely handled by our payment processor, Stripe.

• Billing policies, eligibility, and enforcement decisions are determined by your property management team.

Troubleshooting

If you experience difficulty managing your payment methods:

• Confirm you are logged into the correct account

• Double-check that your payment details are entered correctly

• Try using a different browser or device

If the issue continues, contact your property management team. They can review your account and coordinate with ParkingPass if needed.