Making a Payment
You can manage payments for your parking permit directly through your ParkingPass account.
Steps
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Visit my.parkingpass.com.
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Sign in to your account.
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From the Dashboard, select Payment System+ in the left-hand navigation menu.
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Click Make a Payment.
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Scroll to the Parking Permits section.
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Check the box next to the vehicle(s) you would like to pay for.
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Click Checkout.
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Review the Order Preview, then select Proceed to Checkout.
On the payment screen:
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Add a new card, or
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Select an existing saved card
If prompted, select Use different billing address than profile address to avoid address-matching issues.
Click Continue to Pay to complete the transaction.
💡 Tip: If you do not see your permit listed, confirm that it is eligible for payment under your community’s rules.
After Your Payment
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An on-screen confirmation will appear once payment is successful.
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A confirmation email will be sent to the email address on your account.
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You can view your receipt at any time under Payment History.
Important Notes
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Permit availability and payment eligibility are determined by your property management team.
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ParkingPass processes payments, but does not control permit approvals or community parking rules.
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Address mismatches may cause payment declines, so confirm billing details are entered correctly.
Troubleshooting
If you experience issues completing your payment:
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Confirm you are logged into the correct account
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Verify your permit is eligible for activation
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Ensure your payment information is correct and there are sufficient funds
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When in doubt about a declined payment, contact your bank or card issuer
If the issue continues, contact your property management team. They can review your permit status and coordinate with ParkingPass if needed.