Understanding Guest Passes

Guest passes allow residents to temporarily register additional vehicles so guests can legally park at the community for a short period of time.

Each property sets its own rules around guest parking, including limits on duration and quantity.

What Are Guest Passes?

Guest passes:

• Allow temporary vehicles to park on the property

• Are intended for short-term use only

• Are subject to community-specific limits, such as:

  • Maximum number of guest passes allowed at one time

  • Maximum number of days per guest pass

  • Monthly or rolling limits per resident or vehicle

These rules are defined by your community’s parking policy and are enforced automatically by the system.

How Do I Add a Guest Pass?

You can register a guest vehicle in either of the following ways:

Option 1: From the Dashboard

• Log in to your account

• Select Register Guest/Rental from the red button at the top of the dashboard

Option 2: From the Left Navigation Menu

• Log in to your account

• Select Guest/Rental Vehicles

• Choose Create Guest Pass, Invite Guest, or Extend Guest Pass

Guest passes can be:

• Completed directly by the resident, or

• Sent as an invitation so the guest can register their vehicle themselves

What Information Is Required for a Guest Pass?

When creating a guest pass, the following information is required:

• Country

• State

• License plate number (with confirmation)

• Vehicle make

• Vehicle model

• Vehicle color

• Start date and time for the pass

Once entered, the guest pass must be paid for before it becomes active.

What Happens If Guest Limits Are Reached?

If a guest vehicle is parked for the maximum allowable consecutive days, the system may classify it as an unauthorized long-term vehicle.

When this happens:

• The vehicle may become a Restricted Guest Vehicle

• Restricted vehicles cannot park on the property again until the restriction period ends

• Unused guest days cannot be applied while a restriction is active

You will be notified before activating a guest pass that would result in a restriction and must acknowledge the warning to proceed.

Can ParkingPass Extend or Override Guest Pass Limits?

ParkingPass automatically enforces your community’s parking rules and cannot:

• Extend guest pass durations

• Increase guest vehicle limits

• Remove guest vehicle restrictions

If you need:

• Additional guest passes, or

• A longer guest stay than allowed

You must contact your property management office for approval.

Where Can I Review My Community’s Rules?

For full details on guest parking limits and restrictions, please review your community’s parking policy available within your resident account.