---
title: Someone's Parked In My Spot
description: Steps on what to do when someone is parked in your assigned spot.
---
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1. [ParkingPass IQ](https://help.parkingpass.com/en?hsLang=en)
2. [Parking Rules & Violations](https://help.parkingpass.com/en/parking-rules-violations?hsLang=en)
# Someone's Parked In My Spot
If your community uses assigned parking and you have a reserved space, you can submit a tow request directly through your ParkingPass dashboard for a vehicle parked in your assigned spot.
---
#### Important Requirements
- This feature is available only to residents with an assigned parking space.
- You may submit a tow request only for your own assigned spot.
- If your property does not use assigned parking, this option will not appear in your portal.
---
#### How to Submit a Tow Request
You can start the tow request process in one of the following ways:
**Option 1**
Left Navigation Menu → **Assigned Parking Help**
**Option 2**
Dashboard → Top-right corner → **Vehicle Parked in My Spot**
---
#### Steps
1. Select your assigned parking spot (used to validate your request).
2. Enter the unauthorized vehicle details:
- License plate number
- Plate state
- Vehicle make
- Vehicle model
- Vehicle color
3. Upload the required photos:
- Clear photo of the license plate
- Photo showing your parking spot number
- Photo of the unauthorized vehicle in your spot
4. Submit the tow request.
Once submitted, you will see an on-screen confirmation.
💡 Tip: Make sure all photos are clear and legible to prevent delays.
---
#### What Happens Next
- The towing company contracted by your community is notified immediately.
- Arrival time depends on tow company availability.
- For timing updates, you may contact the tow company directly.
ParkingPass facilitates the request process, but towing and enforcement are handled by your property’s enforcement vendor.
---
#### If the Vehicle Leaves Before Towing
If the unauthorized vehicle moves before the tow company arrives:
- Return to your portal
- Cancel the tow request promptly
---
#### Missing an Assigned Parking Spot?
If your lease includes a reserved space but you do not see it listed in your account:
- Contact your property management team to review your parking configuration.
They can update your profile if needed and coordinate with ParkingPass.
---
#### Important Notes
- Tow requests can only be submitted for your assigned parking space.
- Misuse of the tow request feature may result in restricted access.
- Enforcement decisions are determined by your property and their towing vendor.
- [Getting started](https://help.parkingpass.com/en/getting-started?hsLang=en)
- [Troubleshooting](https://help.parkingpass.com/en/troubleshooting?hsLang=en)
- [Resident Vehicles](https://help.parkingpass.com/en/resident-vehicles?hsLang=en)
- [Parking Rules & Violations](https://help.parkingpass.com/en/parking-rules-violations?hsLang=en)
- [Guest Vehicles](https://help.parkingpass.com/en/guest-vehicles?hsLang=en)
- [Payments](https://help.parkingpass.com/en/payments?hsLang=en)
- [Account Management](https://help.parkingpass.com/en/account-management?hsLang=en)
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